24/7 Answering Service

All Day. Every Day.

Southern Answering Service

Missed calls, voicemail boxes and customers patiently waiting during continuous ringing are a thing of the past. Consumers today expect immediate attention and access to the products and services they desire – any waiting or non-answer will result in a dropped call and lost business. Instead of taking a chance with a non-performing recorded answering services, Southern Answering Service provides a live, local professional receptionist to answer your incoming calls with a personalized message of your choice. Some of our answering service capabilities include:

• Agent Answering

• Remind-a-Call

• Commercial Emergency

• Dispatch Disaster

• Back-Up Service

• Web Enhanced Applications

• Order-Entry/Ecommerce Services

• Ad Response

• Voice Mail Services

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What Our Customers Are Saying

“Fantastic!”

Southern Answering Service has been our choice of answering service for many years. They are friendly and eager to help out when you call with questions. We have developed a great partnership with them. We appreciate your service. Thank you so much for doing a great job.

Traci – Service Manager

“Helpful!”

We have been using Southern for several years now and have been very happy with their service. Their operators have been very efficient and have been very good at getting all the details correct – a big difference from our previous provider.

Matthew – Office Manager

“Awesome!”

We’re very happy. The on-boarding was well organized, and it was a very smooth transition. We have not had a single issue since the switch. Everyone we have encountered, from the initial sales conversation to the call that was just taken this weekend, has been awesome to deal with.

Jeff – CEO

Why Southern Answering Service?

Southern Answering Service takes pride in our reputation as the best answering service solution in the south. We understand how important each phone call is to your business so all of our call representatives are carefully and thoroughly trained. Whether you are a one person operation, or a large corporation, we want to embrace the voice and persona of your brand and your company.

We have clients in a variety of industries because our exceptional dedication to customer care, responsiveness, and attention to detail enables us to handle calls, resolve problems, and close sales better than any competitor in the industry.

We Are Helping Businesses Stay Connected 24/7

While your day may be hectic, your callers will never know. Rely on our budget-friendly answering service solutions to be the welcoming voice to help in the growth of your business.

Have the peace of mind that your customers receive a live and local professionally trained voice that answers the phone as an extension of your business all times of day and night.

All our agents are from Georgia and Florida, not overseas or on another coast, so they understand the community just as well as you do. Regardless of the size and nature of your program, you can expect each caller to be treated the way you want to be treated—that’s our golden rule.

Hiring full-time staff is expensive and takes more of your time. We make it easy to instantly scale answering services to the demands of your growing business.

Our answering service offers triple redundancy and all contacts are handled within our secure facilities, maintaining 100% quality control. You call answering services will be exceptional, and include:

  • Customized message delivery to your preferred device – iPhone, Android or another smart phone device
  • Ability to manage your schedules, users, contact information and escalation procedures – in real-time
  • Detailed documentation and reporting of calls and call interactions prior you responding to a contact request
  • Reliable 24/7 answering services – including escalation support for your critical path issues

Employing the highest-level technology and operational methods allows us to eliminate wasted resources. Our systems offer redundancy and all contacts are handled within our secure facilities. This means you can be sure of 100% quality control.

It’s time to move up the ranks. Don’t just let those calls go to voicemail. Southern Answering Service can help handle your calls with friendly, articulate agents and premium technology that works for your business. Let us help you find more time during your day.

Ensure every call is answered during the busy part of the day if your in house receptionist can’t answer the phone by rolling your calls over to our virtual receptionists. Get covered 9 to 5 and 24/7 with our legal answering service team.

Ditch the impersonal voicemail – which rarely gets used anyway – and have every call answered with a live voice. Relationships start with that first call, and your clients will feel they’re in good hands when Southern Answering Service answers your calls.

We’re Waiting To Help You

Get in touch with us today and let’s start transforming your business connections day and night.

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