We've Got You Covered.
Ensure Your Medical Answering Service
Has All Applicable Safeguards in Place
Before you hire just any HIPAA compliant answering service, be sure to ask if all their customer service representatives have completed the appropriate training to meet all regulations. Additional security measures should include the following practices:
HIPAA Compliant and Secure Messaging Apps
Privacy statements on the covers of all faxes
Protected email portals and encrypted intranet
Locked cabinets, desk drawers, and computer screens
Secure systems for disposing of confidential information (shredding)
Phone Agents trained on medical industry requirements
Why Southern Answering Service?
Our HIPAA compliant answering services are utilized by hospitals, medical offices and healthcare facilities all across the United States and offer flexible, affordable and efficient solutions 24 hours a day, 365 days a year. Our secure answering service technology is able to connect patients with their provider or family to patient rooms or deliver secure messages directly to the doctor, ensuring quality patient experiences and quick communications.
Southern’s answering service solutions for medical offices and healthcare facilities are customized to fit your particular healthcare operations — contact us to start a discussion about customized services for your office.
A dedicated 24/7 answering service team at a fraction of the cost.
You’re in good hands – day and night. Our 24/7/365 answering service team gives you a professional, friendly customer service expert ready to warmly greet your callers and deliver messages to you seven days a week.