We’re Local!

24/7 Georgia Answering Service

Turn more callers into clients. Enjoy a personalized fit for your business needs.
Our answering service agents are available 24/7 as an extension of your office so you’re sure never to miss an opportunity.
When Southern Answering Service handles your calls, you can get back to doing what you do best.

Business owners and professionals in Georgia know that customers have a lot of choices when it comes to choosing where they get their products and services. Be sure to capture all interested new business opportunities. With the answering service teams in Albany and Macon, you will be able to extend your hours of operation and availability for new business — servicing callers 24 hours a day, 7 days a week.

Whether you’re a growing business with fluctuating support needs, an attorney looking for additional administrative support or a doctor looking for an after hours service, you will enjoy the attentive professionalism of our friendly answering service agents and virtual receptionists. Need a bilingual team member? We’ve got your phones covered with team members who are ready to assist your callers with the same level of attention and care that you would.

Contact us today to get your organization a no-obligation quote on services and chat with a member of our  on-boarding team to learn how simple the setup process to get 24/7 answering service coverage. Once you’ve experienced answering service in Georgia you’ll wonder why you didn’t start your service sooner.

Albany Location
2722-7 Dawson Road
Albany, GA 31707
Macon Location
1347 Jefferson Street
Macon, GA 31201

Georgia Answering Service

We understand running a business in requires a person to wear many hats. Whether your just starting your company or have been successfully managing growth for years, our dedicated Georgia answering service teams can help free up some of your time throughout the day. To continue to succeed it’s critical to find quality partners. That’s where our Southern Answering Service team can help. You can feel confident knowing that some of the most crucial aspects of your business are being handled promptly, professionally, and correctly and every call is answered with a smile in our voice. For over 20 years Southern Answering Service has been a leader in Georgia answering service by offering affordable rates with call answering services 24 hours a day, 7 days a week.

Here are a few reasons why businesses have been using our services for overnight business answering service support, overflow phone answering service for small business, and customized virtual receptionist services for over 20 years:

answering services for small businesses
  • 24/7 Answering Service
  • Affordable Pricing Plans
  • Bilingual Agents
  • No Contracts
  • HIPAA Compliant
  • Industry-leading Technology
  • Customized Scripts & Answering Protocols
  • Dedicated Agents

Why Southern Answering Service?

Southern Answering Service is more than just a smart, easy, and affordable way to manage your calls. We want to ensure that we live up to being a true business partner by providing personable answering service and virtual receptionist agents delivering first-class support to you and your customers. From message forwarding to appointment scheduling or order-taking, our agents are always on call, ready to provide exceptional customer service. Whether you are reorganizing your business priorities, trying to cut costs, or just want to spend some extra time with your family, you’ll never miss another call. Whatever your needs, Southern Answering Service is much more than just a typical call answering service—we’re your answering service.

Frequently Asked Questions

At Southern Answering Service we often get asked many questions about how answering services work, what they do,
and how much they cost and is it good for my business. Below are answers to some frequently asked questions and
some information based on what we offer here at Southern Answering Service.

You’re in good hands – day and night. Our 24/7/365 answering service team gives you a professional, friendly customer service expert ready to warmly greet your callers and deliver messages to you seven days a week.

Southern Answering Service knows how much you value your customers, and we want to keep them happy just as much as you do. The positive attitudes and hospitality of our agents will be sure to warm your customers like a beautiful summer night. Our tireless staff works day and night to ensure that your customers will always be greeted with a cheerful voice and easy solutions, leaving them happy and satisfied you’re your company’s level of service.

It works! Our professional staff is trained to know exactly how to handle each call to best suit your needs. With 24/7 service you can feel confident knowing that customer service is being handled even after hours, generating business, and serving customers when you aren’t able to.

Polite, friendly interactions handled by hard working, reliable and loyal colleagues in Georgia and our other regional offices, so they understand the community just as you do. When you partner with Southern Answering Service, your call center service will be exceptional.

Southern Answering Service is truly part of the Georgia business scene. With our three answering service facilities right here in Georgia plus multiple regional offices, you can be sure that your business has the advantage of utilizing and supporting your community, not some offshore dialing farm.

Companies often find that hiring an answering service is an ultimate cost-cutting tool. An answering service can replace the need to hire a full-time receptionist or administrative assistant. The money saved on a salary and benefits package combined with the efficiency of never missing another call makes our service second-to-none in terms of ROI.

Whether you’re on the job site or at the office, customer communications are key to your business. We give you another tool for your toolbox – so you’ll never miss a new opportunity. Our professionally-trained specialists deliver a custom-built, cost-effective and personal voice for your new and current customers, 24/7/365.

We’re Waiting To Help You

Get in touch with us today and let’s start transforming your business connections day and night.

PLANS & PRICING