Delivering Real Connections

And Real Results

Call Center Solutions

Southern Answering Service is the best in the business. We provide call center services to clients who want the capabilities of a large call center with the attention of a boutique shop. Our people, technology, size, and expertise set us head and shoulders above any other call center company in the industry.

Whether you’re a division of a Fortune 500 company that seeks to improve a specific customer interaction process or a mid-sized company looking to save money and improve quality on your outsourced call center operations, we fit your needs. Our call center clients come from a wide variety of industries, and our call center services are custom fit to each one. All of our programs are designed for optimal customer experience—some of these programs include the following:

• Inbound Call Center

• Customer Service Outsourcing

• Health Care Program Enrollment

• Health Care Call Center Support

• Medical Call Center Programs

• Virtual Receptionist Service

• Appointment Setting

• Help Desk Call Center

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What Our Customers Are Saying

“Fantastic!”

Southern Answering Service has been our choice of answering service for many years. They are friendly and eager to help out when you call with questions. We have developed a great partnership with them. We appreciate your service. Thank you so much for doing a great job.

Traci – Service Manager

“Helpful!”

We have been using Southern for several years now and have been very happy with their service. Their operators have been very efficient and have been very good at getting all the details correct – a big difference from our previous provider.

Matthew – Office Manager

“Experts!”

We’re very happy. The on-boarding was well organized, and it was a very smooth transition. We have not had a single issue since the switch. Everyone we have encountered, from the initial sales conversation to the call that was just taken this weekend, has been awesome to deal with.

Jeff – CEO

Why Southern Answering Service?

Southern Answering Service takes pride in our reputation as the best answering service solution in the south. We understand how important each phone call is to your business so all of our call representatives are carefully and thoroughly trained. Whether you are a one person operation, or a large corporation, we want to embrace the voice and persona of your brand and your company.

We have clients in a variety of industries because our exceptional dedication to customer care, responsiveness, and attention to detail enables us to handle calls, resolve problems, and close sales better than any competitor in the industry.

We Are Helping Businesses Stay Connected 24/7

Whether you’re a division of a Fortune 500 company that seeks to improve a specific customer interaction process or a mid-sized company looking to save money and improve quality on your outsourced call center operations, we fit your needs.

Have the peace of mind that your customers receive a live and local professionally trained voice that answers the phone as an extension of your business all times of day and night.

From customer service to appointment scheduling and program enrollments to technical support, outsourcing your call center needs can help improve sales, boost customer retention, and even increase the bottom line.

Southern Answering Service’s state-of-the-art technology allows us to eliminate wasted resources. Our systems offer triple redundancy and all contact are handled within our secure facilities. This means you can be sure of 100% quality control.

For over 20 years, companies across the country have been trusting Southern Answering Service to take their calls and manage their relationships. We provide call center services to clients in a wide variety of industries, and offer customized programs to best suit your needs.

Polite, friendly interactions handled by hard working, reliable and loyal colleagues in Georgia, so they understand the community just as you do. When you partner with Southern Answering Service, your call center service will be exceptional.

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We’re Waiting To Help You

Get in touch with us today and let’s start transforming your business connections day and night.

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