Medical Practices,

We’re Here For You

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Stay Connected 24/7

Rely on our budget-friendly answering service solutions to be the welcoming voice to help in the growth of your business.

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Live, Local Agents

All our agents are from Georgia and Florida, not overseas or on another coast, they understand the community you’re in.

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State-of-the-Art Technology

Employing the highest-level technology and operational methods allows us to eliminate wasted resources.

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We Have Your Business Covered

When potential clients call, they need you to answer. But how do you balance your availability to be there during those crisis moments, while also serving the needs of your existing clients? Southern Answering Service’s live, virtual receptionist and chat services deliver next-level customer service to your clients, while helping you reclaimyour time for billable work.

• Hospitals

• Pharmacies

• Laboratories

• Clinics

• Physicians

• Physical Therapists

• Pediatricians

• Optometrists

• In-home Care

• Dermatologists

• Dentists

• Chiropractors

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What Our Customers Are Saying

“Fantastic!”

Southern Answering Service has been our choice of answering service for many years. They are friendly and eager to help out when you call with questions. We have developed a great partnership with them. We appreciate your service. Thank you so much for doing a great job.

Traci – Service Manager

“Helpful!”

We have been using Southern for several years now and have been very happy with their service. Their operators have been very efficient and have been very good at getting all the details correct – a big difference from our previous provider.

Matthew – Office Manager

“Experts!”

We’re very happy. The on-boarding was well organized, and it was a very smooth transition. We have not had a single issue since the switch. Everyone we have encountered, from the initial sales conversation to the call that was just taken this weekend, has been awesome to deal with.

Jeff – CEO

24/7 Phone Answering Service for Medical Practices

At Southern Answering Service, 24/7 live medical answering service coverage means more than a groggy on-call doctor reluctantly answering the phone, or an push button response system picking up and directing calls to the proper voicemail. Our around-the-clock service ensures that real, cheerful, capable people are answering every call.

A dedicated 24/7 phone answering service team at a fraction of the cost

You’re in good hands – day and night. Our 24/7/365 answering service team gives you a professional, friendly
customer service expert ready to warmly greet your callers and deliver messages to you seven days a week.

Our Answering Service plans start for as little as $39 per month. Plan benefits include:

  • Free message delivery via fax, email and text
  • 24/7 live answering service operators
  • Dedicated phone number to forward phones to our service
  • Custom greeting or hold message
  • Local phone numbers
  • Holiday coverage
  • And more!

In today’s healthcare environment, how well your practice responds to calls from patients, colleagues and staff members can be just as important as your quality of care. Now you can make sure that every time the phone rings, it will be personally handled in a prompt, professional manner – day or night.

Our medical answering service offers triple redundancy and all contacts are handled within our secure facilities, maintaining 100% quality control. You call answering services will be exceptional, and include:

• HIPAA Compliant and Secure Messaging Apps
• Privacy statements on the covers of all faxes
• Protected email portals and encrypted intranet
• Locked cabinets, desk drawers, and computer screens
• Secure systems for disposing of confidential information
• Phone Agents trained on medical industry requirements

Covered entities are responsible for their compliance and their employee and third-party suppliers’ compliance. Are your 3rd party solution providers fully HIPAA and HITECH compliant? Southern Answering Service is — let’s chat.

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We’re Waiting To Help You

Get in touch with us today and let’s start transforming your business connections day and night.

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