Small Businesses,

We’re Here For You

Southern Answering service icon

Stay Connected 24/7

Rely on our budget-friendly answering service solutions to be the welcoming voice to help in the growth of your business.

Learn More >

Southern Answering service icon

Live, Local Agents

All our agents are from Georgia and Florida, not overseas or on another coast, they understand the community you’re in.

Learn More >

Southern Icon

State-of-the-Art Technology

Employing the highest-level technology and operational methods allows us to eliminate wasted resources.

Learn More >

We Have Your Business Covered

When potential clients call, they need you to answer. But how do you balance your availability to be there during those crisis moments, while also serving the needs of your existing clients? Southern Answering Service’s live, virtual receptionist and chat services deliver next-level customer service to your clients, while helping you reclaimyour time for billable work.

• Help Desk

• Auto Detailing

• Restaurants

• Photographers & Videographers

• Bakeries

• Transportation, Limo and Cab Companies

• Accountants

• Auto Dealers

• Banks and Credit Unions

• Fitness & Exercise Facilities

• Funeral Homes and Mortuary Services

• Insurance Agencies

• Mortgage Brokers

• Event Planners

• Florists

GET A QUOTE

What Our Customers Are Saying

“Fantastic!”

Southern Answering Service has been our choice of answering service for many years. They are friendly and eager to help out when you call with questions. We have developed a great partnership with them. We appreciate your service. Thank you so much for doing a great job.

Traci – Service Manager

“Helpful!”

We have been using Southern for several years now and have been very happy with their service. Their operators have been very efficient and have been very good at getting all the details correct – a big difference from our previous provider.

Matthew – Office Manager

“Experts!”

We’re very happy. The on-boarding was well organized, and it was a very smooth transition. We have not had a single issue since the switch. Everyone we have encountered, from the initial sales conversation to the call that was just taken this weekend, has been awesome to deal with.

Jeff – CEO

24/7 Phone Answering Service for Small Business

Business of all sizes are looking to save money all the time. The difference for small business owners is that it often feels personal. It’s not just the shareholders you’re protecting, or corporate dollars you’re spending, it’s your livelihood. With the number of projects and expenses you are already juggling, it may seem overwhelming to add another, but outsourcing calls can be the most cost-effective way to manage your time and money.

A dedicated 24/7 phone answering service team at a fraction of the cost

You’re in good hands – day and night. Our 24/7/365 answering service team gives you a professional, friendly
customer service expert ready to warmly greet your callers and deliver messages to you seven days a week.

Our Answering Service plans start for as little as $39 per month. Plan benefits include:

  • Free message delivery via fax, email and text
  • 24/7 live answering service operators
  • Dedicated phone number to forward phones to our service
  • Custom greeting or hold message
  • Local phone numbers
  • Holiday coverage
  • And more!

  • You Won’t Have To Do It. That may sound a little bit more selfish than you’re used to. As a business owner, you’re used to wearing many hats, being the primary point of contact, and handling every decision first hand.
  • Save Money. One of the biggest challenges of growth is knowing when it’s time to bring on new employees. When does your demand exceed your bandwidth to accommodate it? Hiring an answering service for small businesses can relieve the financial burden of bringing someone on full-time. With us, you only have to pay for what you use. You won’t owe us vacation days, sick time, or a salary.
  • Improve Customer Service. Your customers are important to you—they’re what keep you in business. If you’re feeling stretched too thin, or pulled in too many directions, chances are your customers are going to be able to tell. Allow us to maintain a chipper tone and exceed your customer service expectations, managing every customer call with a cheerful, helpful attitude.

With Southern Answering Service you and your team can focus on your client’s business while we focus on answering your calls. Our virtual receptionists provide a friendly, professional voice to greet your prospects and clients. With Southern Answering Service, you’re always represented.

Our answering service offers triple redundancy and all contacts are handled within our secure facilities, maintaining 100% quality control. You call answering services will be exceptional, and include:

  • Customized message delivery to your preferred device – iPhone, Android or another smart phone device
  • Ability to manage your schedules, users, contact information and escalation procedures – in real-time
  • Detailed documentation and reporting of calls and call interactions prior you responding to a contact request
  • Reliable 24/7 answering services – including escalation support for your critical path issues

Missed calls are missed opportunities. Whether it’s when you’re in a meeting or an after hours emergency, we make sure you never miss an opportunity to bring in new business by answering every call quickly with a live, local agent.

With online tools to assist with scheduling and after-hours communication, Southern Answering Service is your best choice for daytime and after-hours answering service. As a local extension of your team, our goal is to help you prioritize your time to allow you to optimize and build your practice.

Ensure every call is answered during the busy part of the day if your in house receptionist can’t answer the phone by rolling your calls over to our virtual receptionists. Get covered 9 to 5 and 24/7 with our legal answering service team.

Ditch the impersonal voicemail – which rarely gets used anyway – and have every call answered with a live voice. Relationships start with that first call, and your clients will feel they’re in good hands when Southern Answering Service answers your calls.

Southern Answering service icon

We’re Waiting To Help You

Get in touch with us today and let’s start transforming your business connections day and night.

PLANS & PRICING