Hospitality & Travel,

We’re Here For You

Hospitality Answering Service

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Stay Connected 24/7

Rely on our budget-friendly answering service solutions to be the welcoming voice to help in the growth of your business.

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Live, Local Agents

All our agents are from Georgia and Florida, not overseas or on another coast, they understand the community you’re in.

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State-of-the-Art Technology

Employing the highest-level technology and operational methods allows us to eliminate wasted resources.

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We Have Your Business Covered

When potential clients call, they need you to answer. But how do you balance your availability to be there during those crisis moments, while also serving the needs of your existing clients? Southern Answering Service’s live, virtual receptionist and chat services deliver next-level customer service to your clients, while helping you reclaimyour time for billable work.

• Travel Agents

• Travel Agencies

• Vacation Rentals

• Hotels & Motels

• Music Venues

• Bed & Breakfasts

• Restaurants

• Spas & Salons

• Resorts

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What Our Customers Are Saying

“Fantastic!”

Southern Answering Service has been our choice of answering service for many years. They are friendly and eager to help out when you call with questions. We have developed a great partnership with them. We appreciate your service. Thank you so much for doing a great job.

“Helpful!”

We have been using Southern for several years now and have been very happy with their service. Their operators have been very efficient and have been very good at getting all the details correct – a big difference from our previous provider.

“Experts!”

We’re very happy. The on-boarding was well organized, and it was a very smooth transition. We have not had a single issue since the switch. Everyone we have encountered, from the initial sales conversation to the call that was just taken this weekend, has been awesome to deal with.

24/7 Phone Answering Service for Hospitality

Give your customers the exceptional service they expect with Southern’s hospitality answering service. From planning a trip to questions once they get to their destination, your guests can count on a real person to provide real answers – night or day, every day – from our professionally-trained hospitality specialists.

At Southern Answering Service we understand hospitality, as in Southern Hospitality, and will help you deliver that kind of service. With our 24 hour hospitality answering service, your callers are guaranteed to speak with a live person. Our live operators can answer your incoming calls around the clock, during peak call times to help with overflow, or any time in between.

Your guests can expect exceptional customer service with Southern’s Hospitality Answering Service. Providing start-to-finish top quality experiences drives celebrated reviews and builds loyalty. Your guests don’t want their calls sent to voicemail answered by an automated system – give them the live person they expect, night or day, every day.

A dedicated 24/7 phone answering service team at a fraction of the cost

You’re in good hands – day and night. Our 24/7/365 answering service team gives you a professional, friendly
customer service expert ready to warmly greet your callers and deliver messages to you seven days a week.

Our Answering Service plans start for as little as $39 per month. Plan benefits include:

  • Free message delivery via fax, email and text
  • 24/7 live answering service operators
  • Dedicated phone number to forward phones to our service
  • Custom greeting or hold message
  • Local phone numbers
  • Holiday coverage
  • And more!

From customized virtual receptionist services for vacation home rentals, bed and breakfasts to call center solutions for large hotels, we work closely with you to create the ultimate guest experiences. Contact us now to learn more about our hotel answering service.

Our virtual receptionists are on call to support your dining services during peak times to ensure an exceptional customer experience. All our team of trained receptionists take care of the people who call your restaurant or catering business so that you can focus on what you do best. Let us serve you!

The entertainment industry does not follow 9-5 business hours – and neither do we! Southern Answering Service is a perfect for fit venues looking to pack the house to entertainers and event planners that want to capitalize on every great opportunity. Our 24/7 call agents can provide the coverage necessary to help you take things to the next level.

Missed calls are missed opportunities. Whether it’s when you’re in a meeting or an after hours emergency, we make sure you never miss an opportunity to bring in new business by answering every call quickly with a live, local agent.

With online tools to assist with scheduling and after-hours communication, Southern Answering Service is your best choice for daytime and after-hours answering service. As a local extension of your team, our goal is to help you prioritize your time to allow you to optimize and build your practice.

Ensure every call is answered during the busy part of the day if your in house receptionist can’t answer the phone by rolling your calls over to our virtual receptionists. Get covered 9 to 5 and 24/7 with our legal answering service team.

Ditch the impersonal voicemail – which rarely gets used anyway – and have every call answered with a live voice. Relationships start with that first call, and your clients will feel they’re in good hands when Southern Answering Service answers your calls.

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We’re Waiting To Help You

Get in touch with us today and let’s start transforming your business connections day and night.

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