Restaurant Owners,

We’re Here For You

Restaurant Answering Service

Southern Answering service icon

Stay Connected 24/7

Rely on our budget-friendly restaurant answering service solutions to be the welcoming voice to help your business grow.

Learn More >

Southern Answering service icon

Live, Local Agents

All our agents are from Georgia and Florida, not overseas or on another coast, they understand the community you’re in.

Learn More >

Southern Icon

State-of-the-Art Technology

Employing the highest-level technology and operational methods allows us to eliminate wasted resources.

Learn More >

We Have Your Business Covered

Southern Answering Service specializes in providing restaurant answering service. Restaurants rely on reputation and the experience that customers have. When diners decide to eat out and choose your restaurant, expectations are high. When things get busy take the responsibility away from your staff and allow our restaurant answering service to take care of your incoming calls. Professional local agents provide friendly, courteous customer service to your callers – and they work from custom scripts that you setup beforehand so its like they are answering from right in your restaurant.

With online tools to assist with communication, Southern Answering Service is your best choice for supporting your restaurants duties with an answering service. As a local extension of your team, our goal is to help you prioritize your time to allow you to optimize and build your business. Spend less time following up calls and scrolling through voicemail boxes, and let our team provide professional customer service and more to your restaurant business.

PLANS & PRICING

What Our Customers Are Saying

“Fantastic!”

Southern Answering Service has been our choice of answering service for many years. They are friendly and eager to help out when you call with questions. We have developed a great partnership with them. We appreciate your service. Thank you so much for doing a great job.

“Helpful!”

We have been using Southern for several years now and have been very happy with their service. Their operators have been very efficient and have been very good at getting all the details correct – a big difference from our previous provider.

“Experts!”

We’re very happy. The on-boarding was well organized, and it was a very smooth transition. We have not had a single issue since the switch. Everyone we have encountered, from the initial sales conversation to the call that was just taken this weekend, has been awesome to deal with.

Restaurant Answering Service

At Southern Answering Service we understand ‘in the weeds’ is an everyday occurrence within the restaurant industry. No matter what happens during a busy day of hosting customers, our seamless call answering service will ensure no call ever gets missed. From phone answering to restaurant questions and message delivery, Southern Answering Service is your best choice of virtual receptionist and after hours answering service. As a local extension of your team, our goal is to help you prioritize your time to allow you to optimize and build your business, rather than worry about missing calls and staff having to do multiple jobs. So if you’re looking for a restaurant answering service or virtual receptionist, our professionally trained agents are on call for you.

A dedicated 24/7 phone answering service team at a fraction of the cost

You’re in good hands – day and night. Our 24/7/365 answering service team gives you a professional, friendly
customer service expert ready to warmly greet your callers and deliver messages to you seven days a week.

Our Answering Service plans start for as little as $29 per month. Plan benefits include:

  • Free message delivery via fax, email and text
  • 24/7 live answering service operators
  • Dedicated phone number to forward phones to our service
  • Custom greeting or hold message
  • Local phone numbers
  • Holiday coverage
  • And more!

  • You Won’t Have To Do It. That may sound a little bit more selfish than you’re used to. As a business owner, you’re used to wearing many hats, being the primary point of contact, and handling every decision first hand.
  • Save Money. One of the biggest challenges of growth is knowing when it’s time to bring on new employees. When does your demand exceed your bandwidth to accommodate it? Hiring an answering service for small businesses can relieve the financial burden of bringing someone on full-time. With us, you only have to pay for what you use. You won’t owe us vacation days, sick time, or a salary.
  • Improve Customer Service. Your customers are important to you—they’re what keep you in business. If you’re feeling stretched too thin, or pulled in too many directions, chances are your customers are going to be able to tell. Allow us to maintain a chipper tone and exceed your customer service expectations, managing every customer call with a cheerful, helpful attitude.

With Southern Answering Service you and your team can focus on your client’s business while we focus on answering your calls. Our virtual receptionists provide a friendly, professional voice to greet your prospects and clients. With Southern Answering Service, you’re always represented.

Our answering service offers triple redundancy and all contacts are handled within our secure facilities, maintaining 100% quality control. You call answering services will be exceptional, and include:

  • Customized message delivery to your preferred device – iPhone, Android or another smart phone device
  • Ability to manage your schedules, users, contact information and escalation procedures – in real-time
  • Detailed documentation and reporting of calls and call interactions prior you responding to a contact request
  • Reliable 24/7 answering services – including escalation support for your critical path issues

Missed calls are missed opportunities. Whether it’s when you’re in a meeting or an after hours emergency, we make sure you never miss an opportunity to bring in new business by answering every call quickly with a live, local agent.

With online tools to assist with scheduling and after-hours communication, Southern Answering Service is your best choice for daytime and after-hours answering service. As a local extension of your team, our goal is to help you prioritize your time to allow you to optimize and build your practice.

Ensure every call is answered during the busy part of the day if your in house receptionist can’t answer the phone by rolling your calls over to our virtual receptionists. Get covered 9 to 5 and 24/7 with our legal answering service team.

Ditch the impersonal voicemail – which rarely gets used anyway – and have every call answered with a live voice. Relationships start with that first call, and your clients will feel they’re in good hands when Southern Answering Service answers your calls.

Southern Answering service icon

We’re Waiting To Help You

Get in touch with us today and let’s start transforming your business connections day and night.

PLANS & PRICING