Trade & Contractors,

We’re Here For You

Southern Answering service icon

Stay Connected 24/7

Rely on our budget-friendly answering service solutions to be the welcoming voice to help in the growth of your business.

Southern Answering service icon

Live, Local Agents

All our agents are from Georgia and Florida, not overseas or on another coast, they understand the community you’re in.

Southern Icon

State-of-the-Art Technology

Employing the highest-level technology and operational methods allows us to eliminate wasted resources.

We Have Your Business Covered

When potential clients call, they need you to answer. But how do you balance your availability to be there during those crisis moments, while also serving the needs of your existing clients? Don’t miss a service call when you’re on the job – we will make it easy for customers to connect with you.

• HVAC Answering Service

• Plumber Answering Service

• Repair & Restoration Answering Service

• Contractor Answering Service

Construction Answering Service

• Electrician Answering Service

• Roofer Answering Service

• Moving & Storage Answering Service

• Landscaping Answering Service

• Pest Control Answering Service

• Tree Care Answering Service

• Paving Company Answering Service

• Cleaning Company Answering Service

• Windows & Doors Answering Service

GET A QUOTE

What Our Customers Are Saying

“Fantastic!”

Southern Answering Service has been our choice of answering service for many years. They are friendly and eager to help out when you call with questions. We have developed a great partnership with them. We appreciate your service. Thank you so much for doing a great job.

Traci – Service Manager

“Helpful!”

We have been using Southern for several years now and have been very happy with their service. Their operators have been very efficient and have been very good at getting all the details correct – a big difference from our previous provider.

Matthew – Office Manager

“Experts!”

We’re very happy. The on-boarding was well organized, and it was a very smooth transition. We have not had a single issue since the switch. Everyone we have encountered, from the initial sales conversation to the call that was just taken this weekend, has been awesome to deal with.

Jeff – CEO

24/7 Phone Answering Service for Contractors

As a business owner you wear many different hats. Your responsibilities range from estimating jobs, managing timelines and customer communications to job site work, invoicing and collecting payments. Whether you’re on the job site or at the office, your other business doesn’t stop. The demanding nature of running a business and providing responsive work on site means phone calls and leads may get ignored and sent to voicemail. Don’t miss another new business opportunity again with 24-hour coverage from our answering service specialists. Southern Answering Service contractor answering service is available 24 hours a day, seven days a week — whenever their need arises, we’ll be there for you to answer the call.

A dedicated 24/7 phone answering service team at a fraction of the cost

You’re in good hands – day and night. Our 24/7/365 answering service team gives you a professional, friendly
customer service expert ready to warmly greet your callers and deliver messages to you seven days a week.

Our Answering Service plans start for as little as $39 per month. Plan benefits include:

  • Free message delivery via fax, email and text
  • 24/7 live answering service operators
  • Dedicated phone number to forward phones to our service
  • Custom greeting or hold message
  • Local phone numbers
  • Holiday coverage
  • And more!

From customized virtual receptionist services for plumbers, electricians and HVAC experts to call center solutions for large roofing and remodeling companies, we work closely with you to create the ultimate customer experiences. Our live answering service for contractors ensures that calls are picked up promptly and answered with professionalism. Don’t let another lead go to voicemail or be put on hold.

Our contractor answering service allow you to focus on growing your business while providing customers and new leads with a professional phone experience. All of our answering service solutions are customized to your needs — there are no standard plans that you need to fit to. Our team will work with you to prioritize call types, collect critical pieces of information and deliver it to you based on your preferences — email, text message or stored in our web portal for you to review on your schedule.  Enjoy the peace of mind knowing Southern Answering Service is dealing with your callers’ concerns with care, while you’re not able to.

Our answering service offers triple redundancy and all contacts are handled within our secure facilities, maintaining 100% quality control. You call answering services will be exceptional, and include:

  • Customized message delivery to your preferred device – iPhone, Android or another smart phone device
  • Ability to manage your schedules, users, contact information and escalation procedures – in real-time
  • Detailed documentation and reporting of calls and call interactions prior you responding to a contact request
  • Reliable 24/7 answering services – including escalation support for your critical path issues

Missed calls are missed opportunities. Whether it’s when you’re in a meeting or an after hours emergency, we make sure you never miss an opportunity to bring in new business by answering every call quickly with a live, local agent.

With online tools to assist with scheduling and after-hours communication, Southern Answering Service is your best choice for daytime and after-hours answering service. As a local extension of your team, our goal is to help you prioritize your time to allow you to optimize and build your practice.

Ensure every call is answered during the busy part of the day if your in house receptionist can’t answer the phone by rolling your calls over to our virtual receptionists. Get covered 9 to 5 and 24/7 with our legal answering service team.

Ditch the impersonal voicemail – which rarely gets used anyway – and have every call answered with a live voice. Relationships start with that first call, and your clients will feel they’re in good hands when Southern Answering Service answers your calls.

Southern Answering service icon

We’re Waiting To Help You

Get in touch with us today and let’s start transforming your business connections day and night.

SPEAK TO A SPECIALIST