Southern Blog

Virtual receptionist talking on phone

04/28/2022

Do you own a business and feel like it’s too much to balance your time between managing your customers, the office, and everything else? You’re not alone. Of course, there are always some tasks that you’ll need to do yourself, but the more effective way of managing a business is by outsourcing tasks that can be done remotely…

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happy customer service experience

03/26/2022

Your customers are your business. They’re the ones buying your products, recommending you to their friends and families, and telling their stories on social media. What kind of customer service experience do they have when they interact with your company?…

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Couple meeting with real estate agent

03/15/2022

If you are a realtor and looking for ways to separate yourself from your competition a unique solution is by using a real estate answering service. Carry on reading to learn how an answering service can provide a new level of customer experience to your clients as well as numerous other benefits…

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02/05/2022

An award-winning residential construction company based out of Orlando, Florida. They excel in residential re-development with specialization in framing, roofing, and interior remodelling….

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02/05/2022

An answering service for small business is a service that allows you to answer every phone call without having to employ someone or rely on voicemail. Answering services can be used by any size of company but are especially beneficial for smaller businesses…

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What is an answering service? Agent using headset

02/02/2022

What is an answering service? – and why your business should use one! An Answering Service is a company that provides telephone answering services to businesses of all types. Rather than the business owner or employees having to handle customer calls, an outside company will answer phone calls and take …

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